Returns & Exchange – KnittsKnotts

Returns & Exchange

  • Returns: We want you to be completely satisfied with your purchase. If for any reason you are not, you may return the item(s) within 14 days of receiving them. To be eligible for a return, the item(s) must be unused, in the same condition as received, and in their original packaging.


  • Exchange: If you wish to exchange an item for a different size or design, please contact us within 14 days of receiving your order. We will do our best to accommodate your request based on product availability.


  • Return Shipping: The buyer is responsible for all return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service for returns and keeping a record of the tracking number.


  • Refunds: Once we receive the returned item(s) and confirm their condition, we will initiate a refund. Refunds will be issued to the original payment method within a reasonable timeframe.
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